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• Eligible Items
• 1-Year Warranty
• MYKE 5-Year Warranty
• MYKE PRO 2-Year Warranty
• FAQ

Warranties are NULL and VOID if :

• Items are planted in patio pot or planter.
• Items are never planted and died in original container.
• Plant damage is caused by a person, animal, insect, vehicles, equipment, wrongdoing, vandalism, weather or neglect.
• Plant was not planted or watered with recommended protocols.

Eligible items (See Eligible Items above) purchased at retail price have a one (1) year warranty from date of purchase.  If the plant dies after being planted within twelve (12) months, you may bring it back and we will issue a store credit to be used toward a replacement plant.

• Eligible plants are guaranteed for one year from date of purchase for one replacement only.
• Glover Nursery will issue a store credit for the amount of original purchase to be used towards the purchase of a replacement plant.
• NOTE: Plants purchased with store credit are not warrantied as they are the replacement plants for the original purchase.

This warranty applies to eligible plants purchased at retail price or up to 25% off.  Plants purchased at 30% off or more are not eligible for this warranty.  

This ensures one (1) replacement plant within one (1) year from date of purchase. 

MYKE PRO is an independent company who offers a warranty on eligible plants when:

• MYKE PRO is purchased by a licensed contractor who has been in business for at least 2 years.
• MYKE PRO is purchased in a specific quantity to treat all eligible plants with the required application ratio.
• MYKE PRO product MUST be purchased on the same invoice as the plant. It cannot be purchased at a later date or on a separate ticket. This is the policy for the manufacturer of MYKE PRO. Glover Nursery cannot make exceptions to this policy.
• The plants must be installed by the purchasing contractor.

Replacement Guidelines

• Plants purchased under a contractor's account, even with the purchase of MYKE, will not be warrantied unless the contractor is picking up and installing the plants. Only approved contractors can set up a MYKE PRO warranty.
• Eligible plants are guaranteed for two years from date of purchase for one replacement plant.
• If a replacement is needed, Glover Nursery will issue a store credit for the amount of original purchase to be used towards the purchase of a replacement plant.
• NOTE: Plants purchased with store credit are not warrantied as they are the replacement plants for the original purchase.

What should I do if my plant is struggling?

• Email [email protected] with the following information:
• A current photo of the plant
• How & how often it is being watered (drip line, hose, gal/hr, minutes, etc)
• What type of water you are using (culinary or secondary).
• We will work with you to save the plant or process the warranty if the plant has died.

Do I have to return the plant if it dies?

• Yes, you do need to bring the original plant back. If the plant is too large to carry or fit in your vehicle, please call us prior to coming in so we can work with you on an alternate solution.

Do I need the paper receipt for a return?

• Yes, it is much easier to process the transaction if you have the original receipt in hand. If the receipt is missing we will do our best to find the original transaction in our system.
• Please confirm that your name, phone number, and address are accurate on the original invoice.

I have leftover MYKEs from another purchase. Can I use that and get the warranty on another plant?

• No, the MYKEs must be purchased on the same invoice in order for the extended 5 year warranty to apply.
• You may use the MYKEs on other plants, but the warranty will not apply if it is not on the same invoice. This is MYKE’s requirement for the warranty to apply.

Can I get a refund instead of store credit?

• No, the warranty is for a replacement plant.
• There are no cash refunds for plants returned under warranty.

How do I plant and water my new plant?

• Follow the guidelines in this pamphlet.
• More information is available on our website.
• Instructional videos are available on our YouTube channel.