This Privacy Policy describes how Glover Nursery (“we,” “us,” or “our”) collects, uses, and protects information when you visit https://glovernursery.com. By using our website, you agree to the collection and use of information in accordance with this policy as well as our terms and conditions.
This policy applies only to information collected through this website and does not apply to any offline interactions.
Personal data we collect
We may collect limited personal information that you voluntarily provide to us, as well as certain information collected automatically when you visit the website.
You may provide personal information when you:
- Leave a comment
- Submit a contact form
- Subscribe to email communications
We do not collect payment information, billing details, or financial data through this website.
Information collected automatically
When you visit the website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system (OS) information
- Pages visited and time spent on the website
- Referring website addresses
This information is used to understand how visitors use the website and to improve performance and content.
Comments
When visitors leave comments on the website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string. This information is collected to help with spam detection and website security.
An anonymized string (also known as a hash) created from your email address may be provided to the Gravatar service to determine whether you are using it.
The Gravatar service is operated by Automattic and processes data in accordance with its own privacy policy. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
After your comment is approved, your profile picture may be visible to the public in the context of your comment.
Media uploads
If you upload images to the website, you should avoid uploading images that contain embedded location data (EXIF GPS). Other visitors on the website may be able to download and extract location data from images displayed on the website.
Contact forms
If you submit information through a contact form, we collect the information you provide for the purpose of responding to your inquiry. Contact form submissions are not used for marketing unless you explicitly opt in.
Analytics and Third-Party Services
Google Analytics
Glover Nursery uses Google Analytics to understand how visitors interact with the website. Google Analytics may collect anonymized information such as IP address, device type, and browsing behavior. This information is aggregated and used for statistical and analytical purposes.
Gravatar
As noted above, an anonymized string created from your email address may be shared with the Gravatar service to display a profile image alongside approved comments.
Email communications
If you subscribe to email updates from Glover Nursery, we may send you promotional emails, announcements, or other information related to our business.
You may unsubscribe at any time by clicking the unsubscribe link included in each promotional email. Transactional or administrative emails may still be sent when necessary.
Cookies
Comment cookies
If you leave a comment on the Site, you may opt in to saving your name, email address, and website in cookies. These cookies are provided for your convenience so you do not have to re-enter your details when leaving another comment. These cookies will remain for one year.
Login cookies
If you visit the login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies are set to save your login information and screen display preferences:
- Login cookies last two days
- Screen preference cookies last one year
- If you select “Remember Me,” your login will persist for two weeks
Logging out of your account will remove login cookies.
Content editing cookies
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply records the post ID of the article you edited. It expires after one day.
Embedded content from other websites
Articles on the website may include embedded content (such as videos, images, or articles). Embedded content from other websites behaves in the same way as if you visited the other website directly.
These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with embedded content, especially if you are logged in to those websites.
How we use your information
We use the information we collect to:
- Respond to inquiries and messages
- Display and manage comments
- Send promotional emails to subscribed users
- Improve website functionality and content
- Monitor website performance and usage trends
- Maintain website security
- Comply with legal obligations
How we share information
Glover Nursery does not sell, rent, or trade personal information. Information may be shared only with service providers who assist in operating the website (such as analytics or hosting providers).
We will also share information to comply with legal requirements, lawful requests, and to protect the rights, safety, or property of Glover Nursery, its users, or others.
Third-party service providers are permitted to use personal information only as necessary to perform services on our behalf, in accordance with our privacy policy and terms and conditions.
How long we retain your data
Glover Nursery retains personal information only for as long as it is necessary to fulfill the purposes for which it was collected, including providing website functionality, responding to inquiries, maintaining site security, and complying with legal obligations.
If you leave a comment on the website, the comment itself and its associated metadata (such as your name, email address, IP address, and browser user agent string) are retained indefinitely.
This allows us to recognize and approve follow-up comments automatically rather than holding them for moderation. Cookies related to comments, if you choose to opt in, are retained for one year to make it easier for you to leave future comments without re-entering your details.
If you create an account on the website (if applicable), the personal information provided in your user profile is stored for as long as the account remains active.
Registered users may view, edit, or delete their personal information at any time, except for their username. Website administrators may also view and edit this information for site management and security purposes.
Login-related cookies are retained for limited periods depending on your settings, and are removed when you log out or expire automatically.
Information submitted through contact forms is retained for up to 2 years for customer service and record-keeping purposes.
This information is not used for marketing unless you explicitly opt in. Email subscription data is retained until you unsubscribe or until 2 years of inactivity, after which it may be deleted or anonymized.
Analytics data collected through tools such as Google Analytics is retained for up to 5 years and is used in an aggregated and anonymized manner to understand website traffic and improve site performance. This data is not used to identify individual users.
Some information may be retained longer where necessary to comply with legal, administrative, or security obligations, or to resolve disputes and enforce our policies. When personal information is no longer needed, it is securely deleted or anonymized.
How we protect your data
Glover Nursery takes reasonable administrative and technical measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
These measures may include the use of secure website connections (HTTPS), restricted access to administrative systems, reputable hosting and service providers, and routine software updates and maintenance designed to reduce vulnerabilities.
What rights you have over your data
If you have an account on the website or have left comments, you may also request an exported file of the personal data we hold about you.
You can also request that we erase any personal data we hold about you by contacting info@glovernursery.com. We may need to verify your identity before processing a request. Certain information may also be retained where required for administrative, legal, or security purposes as permitted under our terms and conditions.